Mercy Malaysia

Partner Profile:

Mercy Malaysia


About Mercy Malaysia

Mercy Malaysia is one of a mere handful of southern-based international organisations, our roots are humble.
It all began in 1999, amidst a raging war in Kosova where thousands of lives were lost and suffering was widespread. Moved by the plight of countless innocent civilians, especially women and children, Dr. Jemilah Mahmood, a Malaysian obstetrician-gynaecologist, sought to offer her services voluntarily.
Finding no national organisation ready to support such international crises, together with a handful of like-minded friends, the Malaysian Medical Relief Society – better known today as MERCY Malaysia – was established. MERCY Malaysia aimed to provide a platform for Malaysians to unite and take their role in the international humanitarian arena.
Dr. Jemilah Mahmood led the first mission to Kosova in June of 1999. Several missions followed and teams were made up of Malaysians from all walks of life with the single goal of helping others, regardless of race, religion, culture or boundary.
Over the last decade, the organisation has blossomed with teams sent to disaster-stricken zones and programmes rolled out in various countries and in different disasters. As a registered society under the Societies Act, MERCY Malaysia has over 500 members and is supported by approximately 5,000 registered volunteers to date.



All staff and volunteers are to uphold the MERCY Malaysia Mission and Core Values in performing their duties at the Headquarters, Country Field Operations and any locations where staff and volunteers are required to represent the organisation.


To be outstanding in delivery of medical and humanitarian aid to all.


MERCY Malaysia is an international non-profit organisation focusing on providing medical relief, sustainable health-related development and risk reduction activities for vulnerable communities, in both crisis and non-crisis


We Are Highly Motivated And Passionate

We Do The Right Things In The Right Way; We Are Accountable To Beneficiaries And Donors

We Show Trust And Respect In All Our Interactions

Working With Peers, Partners And Volunteers, Build On Each Other’s Strengths And Enhance The Impact Of Beneficiaries.

**Yearn To Serve**
We Will Go The Extra Mile To Help Those In Need


What we do

Like many international organisations involved in the delivery of medical and humanitarian aid to vulnerable communities, MERCY Malaysia has been actively involved in providing emergency assistance to affected populations.
MERCY Malaysia began implementing its key domestic and international projects and programmes by utilising a new approach, Total Disaster Risk Management (TDRM) in 2005.

The TDRM approach is in line with the Hyogo Framework for Action (HFA), which was adopted by 168 countries at the 2005 UN World Conference on Disaster Reduction in Kobe, Japan.
The HFA outlined five main action points, among them the importance of risk education as an important element to help reduce vulnerabilities.
TDRM applies disaster risk management to all the phases of the disaster management cycle – emergency response, recovery, prevention/mitigation and preparedness/readiness.
MERCY Malaysia’s commitment to TDRM highlights the importance of discovering a clearer understanding and response to disaster management while also addressing the root causes and underlying factors that lead to disasters.